Billing Terms and Conditions
1. Accepted payment methods
At Arcterran, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Klarna
- PayPal
- Credit & debit cards: Visa, MasterCard, American Express
- Apple Pay & Google Pay
All payments are processed in Pounds (GBP).
2. Payment processing
Payment must be completed in full at the time of purchase.
Orders will not be processed or shipped until full payment has been received by us.
If a payment is declined or fails, the order will not be confirmed.
3. Prices & currency
All prices quoted on Arcterran are in Pounds (GBP).
Prices are subject to change without prior notice.
Any applicable taxes and shipping costs will be calculated at checkout.
4. Secure payment processing
Arcterran uses SSL encryption and trusted payment providers to protect your transactions.
We do not store credit card or payment details.
5. Refunds & chargebacks
Refunds are made in accordance with our return and refund policy.
Unauthorised chargebacks will be disputed. If you have a problem, please contact us first at info@arcterran.com.
6. Fraud prevention
Arcterran reserves the right to cancel or withhold orders suspected of fraud or unauthorised activity.
Additional identity verification may be required for high-value orders.
7. Contact
Store name: Arcterran
Company number: 97398608
VAT number: NL005266327B46
Adress: Delftselaan 9, 2512 RA Den Haag, Netherlands
Email: info@arcterran.com
Phone: +31 6 83 25 20 41